Summary Table

The following table summaries our delivery methods, costs and schedules:

Item Actual Weight (kg)	Designated Shipping Weight (kg)	Delivery Method	Delivery Cost	Delivery Time
<= 20	20	Courier	£10	1 - 3 days
21 - 120	120	H&H Logistics	£35	10 - 21 days
Over 121	200	H&H Logistics	£45	10 - 21 days

Delivery Charges

FireplacesWholesale.net operates a standard delivery charge, to anywhere on mainland UK, based on the designated shipping weight of the item being delivered. Fore details of these standard rates please refer to the above table.

Delivery Methods

All items 20kg and under in weight are sent by leading "next business day" Courier services such as Interlink, Fed Ex or UPS. Items over 20kg in weight are handeled by H&H Logistics, a specialist fireplaces home delivery service.

Courier Delivery Schedules

Delivery by "next day" courier services normally takes between 1 to 3 working days depending where you are located. As this service is "next business day", items ordered on Friday will not be delivered until the following Monday; items ordered on Saturday or Sunday will not be delivered until the following tuesday at the earliest.

H&H Logistics Professional Home Delivery Service

H&H Logistics have many years of experience in expertly delivering fires and fireplaces. When you place your order it will be allocated the earliest delivery date depending on their delivery schedules. H&H Logistics will then ring you to confirm that the allocated date is acceptable.

On the actual day of delivery the delivery team will ring you before they set off to let you know whether they will arrive in the morning or afternoon. They will also provide you with an approximate delivery time. They will then ring you one hour before they actually arrive at your home, so if you have provided a mobile telephone number you do not have to wait in.

If you wish, when the delivery team arrives they will unpack and inspect each item and carry them to where you require your items to be located (it is recommended that you always clear a space beforehand). It is in your own interest for you to also fully inspect each item as it is unpacked to avoid later disappointment if there are any marks or damage. The driver will then finally ask you to sign that you have inspected your goods are happy with what you have received. If you are unhappy, do not sign and the driver will bring the items back to our warehouse for inspection. Finally, if your item is unpacked for you, all packing material will be collected and taken away by our drivers for re-cycling.

Destinations

FireplacesWholesale.net can currently only deliver to UK mainland addresses. UK Offshore locations such as The Channel Islands, Isle of White, Isles of Scilly, Isles of Man, Scotish Islands and Northern Ireland etc., are not served.

Further Information

If you are unsure of any of our terms regarding delivery, or require any further information, please call 07541 089816. Phones are maned Monday to Sunday, 11am to 11pm.